Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Bricks n Plates collects, uses, shares, and protects your personal information. By using our website, services, or products, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you interact with us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely; we do not store credit card information)

1.2 Non-Personal Information

We automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed and time spent on the website
  • Referring website or search engine

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. See Section 7 for more details.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

  • Process orders and payments
  • Deliver products and services
  • Manage customer accounts and preferences

2.2 To Improve Our Website and Services

  • Analyze website performance and user behavior
  • Conduct surveys and collect feedback

2.3 Marketing

  • Send promotional emails and newsletters
  • Provide tailored recommendations based on your preferences (with your consent where required)

2.4 Legal Compliance

  • Comply with legal obligations and enforce our terms of use.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your information in the following situations:

3.1 Service Providers

  • Shipping companies, payment processors, and IT service providers that assist us in delivering our services.

3.2 Legal Obligations

  • To comply with applicable laws, regulations, legal processes, or government requests.

3.3 Business Transfers

  • In the event of a merger, sale, or transfer of assets, your information may be included in the transaction.

4. Your Rights

Depending on your location, you may have the following rights:

4.1 European Union (GDPR)

  • Access: Request a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (“Right to be Forgotten”).
  • Portability: Transfer your data to another provider.
  • Objection: Object to certain processing activities.

4.2 California (CCPA)

  • Know: Request details about the data we collect and share.
  • Delete: Request deletion of your personal data.
  • Opt-Out: Opt-out of the sale of your personal information (we do not sell personal data).

4.3 Global

  • Contact us at any time to exercise your privacy rights.

5. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

6. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • SSL encryption for secure transactions
  • Firewalls and access controls
  • Regular vulnerability assessments

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small files stored on your device that allow us to:

  • Recognize your browser
  • Personalize your experience
  • Track website usage

7.2 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality.
  • Performance Cookies: Analyze website usage to improve performance.
  • Marketing Cookies: Deliver personalized ads and offers.

7.3 Your Choices

  • You can adjust your browser settings to block or delete cookies.
  • Use our Cookie Settings tool to manage preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your own, including the United States. We take appropriate measures to ensure your data is protected under applicable laws, such as standard contractual clauses.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before engaging with them.

10. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us, and we will delete it promptly.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

  • Email: legal@bricksnplates.com