Products

• Are your products compatible with Lego?
  Yes, all our products are designed to be fully compatible with Lego bricks, baseplates, and other components.

• What materials are your bricks made of?
  Our bricks are made from high-quality ABS plastic, ensuring durability, safety, and a premium feel.

• Do you offer bulk discounts on products?
  Yes, we offer special pricing for bulk orders. Please visit our Custom Orders page for more details.

Ordering

• How do I place an order?
  Simply browse our Shop, add your desired items to the cart, and proceed to checkout. You can shop as a guest or create an account for faster checkouts in the future.

• Can I modify or cancel my order?
  You can modify or cancel your order within 24 hours of placement by contacting our support team.

• What payment methods do you accept?
  We accept major credit cards, PayPal, and other secure payment options.

Shipping

• How long does delivery take?
  Delivery times vary based on location. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-15 business days.

• Do you offer international shipping?
  Yes, we ship worldwide. Shipping rates and times will be calculated during checkout.

• How can I track my order?
  Once your order is shipped, you’ll receive a tracking number via email. You can also track your order on our Order Tracking page.

Returns & Refunds

• What is your return policy?
  We accept returns within 30 days of purchase for unused and unopened items. Please visit our Returns & Refunds page for more details.

• How do I initiate a return?
  To start a return, contact our support team with your order number and reason for return.

• How long do refunds take?
  Refunds are processed within 5-7 business days after the return is received and inspected.

Custom Orders

• Can I request a custom kit?
  Yes, we specialize in creating custom kits tailored to your needs. Visit our Custom Orders page to learn more.

• How do I submit a custom order request?
  Fill out the form on our Custom Orders page, and our team will get back to you within 2-3 business days.

• Are there additional costs for customizations?
  Pricing for custom kits varies based on complexity and the number of pieces required. Contact us for a quote.

Compatibility

• Are your bricks compatible with other brands?
  Yes, our bricks are compatible with Lego, Mega Bloks, and other standard building block brands.

• Do your baseplates fit standard Lego pieces?
  Absolutely! Our baseplates are designed to work seamlessly with Lego bricks and other compatible brands.

Gift Cards

• How do I purchase a gift card?
  Visit our Gift Cards page, select the desired amount, and proceed to checkout. The gift card will be emailed to the recipient.

• Can gift cards be used on sale items?
  Yes, gift cards can be applied to any purchase, including sale items.

• Do gift cards expire?
  Our gift cards never expire, so your recipient can use them whenever they like.

Account & Wishlist

• How do I create an account?
  Click on the My Account page and select “Create Account.” Fill in your details, and you’re all set!

• How do I save items to my wishlist?
  On each product page, click the “Add to Wishlist” button to save items for later.

• Can I share my wishlist with others?
  Yes, you can share your wishlist via email or social media from the Wishlist page.